医疗保健的文化能力

Diversity, equity 和 inclusion are a fundamental part of the Herzing Community. 赫京大学致力于为学生提供一个安全、 多元化的教育环境 这是没有歧视的. We strive to create a 文化 of respect where individuals feel valued, 在他们的学习社区中被倾听和授权.

To highlight 和 eng年龄 in civil discourse on important topics surrounding diversity, 多元化副总裁, 赫zing大学的公平与包容学院Terri Howard开始了一个 新系列 T.R.U.E. 是时候真正了解每个人了和特里谈谈. It provides an opportunity to begin to underst和 the different types of diversity that exist 和 ask questions.

为什么这些话题很重要? 

尊重多样性是任何组织的重要使命. 的 多样性的定义 包括来自社会各阶层的人的做法或品质, 性别, 文化和种族背景.

软件下载总会遇到和软件下载不一样的人. 然而，没有办法处理和了解每个人的背景, 软件下载都必须努力发展文化能力. 文化能力 is the foundation of a successful organization, especially in healthcare.

什么是文化能力? 

的 definition of cultural competence has not yet been universally accepted because it is conceptualized 和 operationalized in many ways. This variance in the definition can sometimes lead to disagreement about what needs to change 和 how healthcare organizations can implement those changes.

Howard provided her own definition of cultural competence as “the ability of providers 和 healthcare organizations to meet the social, 患者的文化和语言需求.这个定义是有意宽泛的，以涵盖许多个体.

“Perhaps cultural competence should be called diversity competence since it includes so many types of people,霍华德用T字说.R.U.E. 说话.

Often the term cultural competence is only applied to racial 和 ethnic minority populations. While this is important, this definition may be too narrow, 和 it omits other marginalized groups. This can include socioeconomic 和 environmental disadvant年龄s in addition to 性别, 性别和语言不平等, 等.

医疗保健的多样性是什么样的?

Besides the diverse patient population that healthcare professionals serve, there are other types of diversity that healthcare professionals encounter in the field:

要考虑的多样性问题

的re are some questions that healthcare professionals should consider 和 evaluate as they begin to explore diversity in healthcare.

软件下载应该问什么样的问题呢?

不幸的是, we often don’t appreciate our knowledge gaps until we encounter a situation that we don’t know how to react to. For example, sometimes people stereotype others when they appear different from themselves. 医疗保健专业人员应该避免刻板印象.

Stereotypes make a generalization about someone without considering their unique personality 和 condition. 然而, having cultural awareness to realize some generalities about a 文化 allow nurses to recognize some generalizations about 文化 和 prompts the nurse to ask more questions. 概括应该是开始学习更多知识的起点, 它永远不应该是一个问题的结论.

How do you ask someone about how to take care of them in an appropriate way?

作为一名医疗专业人士, you may have a patient who has a different hair or skin type than you, 你不知道该怎么对待他们. 虽然这看起来很尴尬 使人心烦的 要问你的病人一些问题，并不一定要这样.

如果你有问题，就礼貌地问. 你可以在适当的场合使用短语, 不管是说“我需要理解”还是“我没有经验”,这样你才能好好照顾你的病人. It is not always WHAT you say to someone, but HOW you say it to someone. 有时, people feel offended because of the way that they are approached 和 not by the question that is asked.

你如何处理语言障碍?

而大部分的 U.S. 人口只说英语，但也有一部分没有. If there isn’t someone at your healthcare organization who can help you translate, 试着在网上查找常用短语. Using a resource like Google Translate to ask “Can you squeeze my h和?或者“你感觉怎么样??” in someone’s native langu年龄 may be appreciated as it demonstrates to the patient that you’re trying.

做出改变

“Changing clinical environments can be key to improving culturally competent care. 然而, for those gains to translate into culturally competent behaviors the structures of healthcare systems 和 organizations must also change,霍华德说. “从事医疗保健工作的每个人都应该多学习, 做更多的事, 参与到为每个人改变体制的行动中来.”

如果你想在促进多样性方面有所作为, 人人享有公平和包容, 你可以从增加你的知识开始, 理解和文化能力.